Skip to content

Report Builder for Jira

Uncover data insights with advanced pivoting in Jira

Report Builder for Jira is the most flexible reporting solution on the Atlassian Marketplace. Whether you want to create simple but powerful no-code reports based on pivot tables or dive deep into HTML, CSS and JavaScript to create a 100% custom report, Report Builder has you covered.

Trusted by teams worldwide

  • BÜFA
  • Abbott
  • California ISO
  • Commonwealth Bank of Australia
  • Deutsche Telekom
  • Die Continentale
  • Mercedes-Benz
  • Volkswagen

Here's what Report Builder can do

A Jira report is no good if you are not getting exactly the insight out of it that you need. Report Builder helps you achieve just that, on different levels of complexity.
Report Builder – ITSM Team Performance

Analyze ITSM team performance

When it comes to maintaining your company’s brand promise, IT support teams are on the front lines. They have to address requests in a timely manner, deal effectively with incidents and problems, and recognize which customers need the most attention. Several dedicated customizable report templates in Report Builder help you to analyze your ITSM processes to ensure high CSAT rates.

How to analyze issue reassignments
Report Builder – Workload Analysis

Analyze workload by assignee

The out-of-the-box Jira workload report offers limited insights. This is because you can’t combine, compare, or visualize multiple data points in one comprehensive view. This makes it hard to understand if work is being distributed fairly, if bottlenecks are present, and if estimates match the actual time required to finish tasks. Report Builder’s new workload analysis template makes all of that possible.

How to get better workload insights
Report Builder – Invoice Generation

Generate invoices from Jira tickets

Usually, creating invoices from Jira work logs is a tedious manual process. After looking up spent time on Jira project tickets, transferring them to an invoicing tool, calculating the sum of time and the resulting billing amount, you can never be sure if you got all the numbers right. And if something changes? You’ll have to do it all over again. Enter Report Builder, which provides a special HTML, CSS and JavaScript template to produce invoices effortlessly – always correct and always up to date.

Video: from Jira issue to invoice

Explore, learn, connect

Here’s a suite of resources to help you get to know Report Builder.
  • Marketplace

    Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
  • Product advice

    Need help deciding which app solution would be perfect for your team? Want to clarify and compare app features with a real person?
  • Documentation

    User guides, how-tos, technical specs, and troubleshooting.
  • YouTube

    Demos, tutorials, webinars, interviews, and fun stuff.
  • LinkedIn

    Latest product updates, event news, and maybe the odd meme.
  • Support

    We want to hear your problems, ideas, dreams, existential crises…
Two people sitting at a table with a laptop and a cup of coffee, focusing on the screen.

Read our latest guides and insights

Discover how to improve your ITSM performance, analyze team workload, check time logged by employees, and more!

Visit the Actonic blog

What customers think of
Report Builder

Kathy Dickason

“I am truly impressed at Actonic’s level of customer support. As I got started using this plug-in, they immediately addressed questions I had with unparalleled responsiveness and attention to detail. Do not hesitate to download and try out this plug-in and its impressive feature set.”

Kai Becker

“I wasn’t expecting this amount of variety and possibilities with the Universal Report. This is really cool!”

Marius Schrenk

“I’m very happy about the fact that Report Builder is available for both Cloud and Data Center and that there are no differences between the two versions.”

Simon Vogel

“The ability to code reports with HTML, CSS and JavaScript is very cool. I’ve never seen that anywhere else before.”

Stuff you probably want to know

What can I do with Report Builder?

You can monitor project progress, track team and individual workloads, create timesheets and manage effort, track budgets, create executive dashboard gadgets, control your Agile and ITSM projects, and much more.

Why Report Builder?

Report Builder is engineered with a unique pivoting engine, enabling multi-dimensional data analysis just a few clicks away. It effortlessly combines fields from Jira in any order. Its ability to dynamically reshape data to get the exact report you need right now, coupled with granular filtering and conditional formatting, allows you to build complex reports in real-time using a simple drag-and-drop approach. It is suitable for team leads, project managers, IT managers, or analysts who need quick, real-time views of their work in various dimensions.

How customizable are Report Builder reports?

Report Builder’s pivoting engine allows you to combine any Jira Software and JSM (Jira Work Management) fields and field-based metrics in any combination, without limitations on the depth of pivoting. The filtering and conditional formatting capabilities enable you to select precise data and highlight any outliers.

What about advanced customization capabilities?

For developers, Report Builder provides a platform based on HTML, CSS and JavaScript to retrieve any Jira or external data, process it as needed, and visualize it using popular charting libraries like Apache ECharts, Chart.js etc. Using the coding platform, you can create not only reports but also various real-time execution templates, including diagrams, invoices, embedded content, and more.

How can I share my reports?

Reports support exports to CSV, XLSX, PDF, printing, and image exports. Reports can also be added to Jira dashboards or embedded into Confluence pages.

Rustem Shiriiazdanov

Rustem Shiriiazdanov, Product Owner

Let’s get this show on the road

Start working with Report Builder today. Or book a personal demo and we’ll walk you through all the awesome things you can do with it.

Stay up-to-date with The Atlassian Detective

In our monthly newsletter, we solve mysteries related to the Atlassian toolset and developments in the ecosystem.