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Awesome Custom Fields for Jira

Add visual clarity and insight to your Jira tickets — no coding required

Awesome Custom Fields helps teams understand issue details at a glance—no coding required. Use color labels for categorizing requests, T-shirt sizes for estimating tasks, or the Advanced Formula Field to calculate values based on other fields. With a range of custom field types, it supports better planning and management in Jira Cloud. These advantages also extend to Jira Service Management, giving agents and customers the same clarity and options to communicate more effectively.

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Trusted by teams worldwide

  • T-Mobile
  • EWL
  • Airtel
  • Forvis Mazars
  • American Diabetes Association
  • Royal College of Radiologists
  • Trapeze

Here's what Awesome Custom Fields can do

Awesome Custom Fields lets teams work the way they want to in Jira. Added detail and better visualization enhances user engagement and makes it easier to glance at a ticket and know instantly what’s going on.
Awesome Custom Fields – Get critical details instantly

Get critical details instantly

Easily organize and display critical data with custom fields like color labels for visual categorization, T-shirt sizes for simplified estimation, and issue pickers for linking related tasks. Instantly see what’s important and streamline your project management by enhancing issue visibility and communication.

See how it works
Awesome Custom Fields – Calculate and combine effortlessly

Calculate and combine effortlessly

Consolidate values from various fields to create dynamic calculations using the Advanced Formula Field. Simplify estimation processes and gain deeper insights—without the need for complex automation rules or coding skills.

Simplify your estimations
Awesome Custom Fields – Boost transparency and efficiency in JSM

Boost transparency and efficiency in JSM

Use cascading selections and other custom fields to streamline ticket management in JSM. Agents can filter through multi-level categories for faster responses, while additional fields capture relevant details, offering more context and improved transparency—ensuring a better organization and quicker support resolutions.

Optimize support processes

Explore, learn, connect

Here’s a suite of resources to help you get to know Awesome Custom Fields.

  • Marketplace

    20+ visual Jira custom fields – color labels, progress bars, advanced formulas, cascading selects, issue pickers & more.

  • Product advice

    Need help deciding which app solution would be perfect for your team? Want to clarify and compare app features with a real person?

  • Documentation

    User guides, how-tos, technical specs, and troubleshooting.

  • YouTube

    Demos, tutorials, webinars, interviews, and fun stuff.

  • LinkedIn

    Latest product updates, event news, and maybe the odd meme.

  • Support

    We want to hear your problems, ideas, dreams, existential crises…

Use cases

Jira work items with colored feature request labels next to a feature prioritization board

Categorize feature requests with Jira color labels

Agile Software Development
Read use case
Awesome Custom Fields for Jira Service Management

Provide extra fields on ITSM requests

ITSM
Read use case
Awesome Custom Fields for Jira Estimation

Add new agile estimation techniques to Jira issues

Agile Software Development
Read use case

What customers think of
Awesome Custom Fields

Samantha Slagle

“The communication and the solution-finding were fast and competent – thank you very much for that!”

Iana Encarnacion

“Great app with lots of useful advanced custom fields and upstanding support team that managed to find a solution even when everything seemed lost.”

Jordan Craig

“LOVE THIS! Huge improvement for the overall look and feel of Jira. Highly recommend!”

Janik Kalinka

“An excellent addition to our Jira setup. The Traffic Lights from Awesome Custom Fields are straightforward to use and offer instant clarity on project statuses. Definitely recommend trying it out!”

Stuff you probably want to know

What makes Awesome Custom Fields better than Jira's standard fields?

Awesome Custom Fields offers enhanced versions of Jira’s standard fields, like multi-level cascading selections, visually distinct color labels, and advanced calculation fields. These are just a few examples of the additional custom field types that give you more flexibility in categorizing data and creating tailored solutions that fit your team’s needs, making project management simpler and more intuitive.

Can I use Awesome Custom Fields with Jira Service Management (JSM)?

Yes! Most custom fields are available in JSM through a free extension, providing agents and customers with enhanced visibility and more context on support requests—without any additional cost.

How does Awesome Custom Fields help me manage sensitive or restricted data within custom fields?

Awesome Custom Fields offers multiple ways to restrict data visibility. For example, the Cascading Select field allows you to limit which options are shown based on the user’s role, group, or individual permissions. Meanwhile, the Secure Field is designed for sensitive information, enabling you to display values only to selected users or groups, ensuring that confidential data remains accessible only to those who need to see it.

How much does Awesome Custom Fields cost?

Pricing for Awesome Custom Fields is based on the number of users in your Confluence or Jira instance. To get an estimation, check out the pricing tab on the Marketplace.
Kavitha Vaikunthavasan

Kavitha Vaikunthavasan, Product Owner

Let’s get this show on the road

Start working with Awesome Custom Fields today. Or book a personal demo and we’ll walk you through all the awesome things you can do with it.

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